Live Help Screenshots
You can see many features of the Live Help Messenger application below. Simply click each image to view the various screenshots.
Live Help Messenger Windows application
The Live Help Messenger application offers a fully functional Windows interface and provides extended functionality over using web-based Live Help solutions. The Live Help Messenger application is available to download in the customer/download area.
Site Visitor's Live Help Window
The Live Help Messenger Server Software will allow your web site visitors to chat to your Live Help operators without installing any additional software. The site visitor section of our Live Help system is developed using PHP, MySQL and JavaScript. By using these technologies your site visitors are not required to install any additional software such as Java, ActiveX or Flash plug-ins. Simply your web site visitors can click the Live Help button on your web site and begin chatting with your operators.
.. your site visitors do not install any software..
Your site visitors do not require any additional software to chat with your Live Help operators. Our Live Help software solution allows your visitors to chat directly with your operators through their web browser.
Completely Customizable
You can customize various parts of the Live Help site visitor window from within the Live Help Settings. Settings such as the Company Logo, Campaign Link / Logo, Online / Offline status images, and font type/size can be adjusted when logged into the Live Help Administration. In addition to this you can customize the Live Help style sheets for advanced adjustments.
Highlighted below illustrates various key sections that can be easily customized within the settings.
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Allow customers to immediately receive Live Help support on your web site, |
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Customer can print chat transcript for later reference, |
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Customer can send smilies/emoticons, |
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Logos, welcome messages, canned responses and commands can be customized by administration, |
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Simple stylish, efficient design ensures quick responses and overall success, |
Web-Based Live Help Administration Application
In addition to the Live Help Messenger Windows application, our Live Help software also features a web-based administration. This allows your Live Help operators to chat to your site visitors using a web browser. We highly recommend that your operators install the Live Help Messenger Windows application as it provides increased functionality when chatting with site visitors.
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