If the Live Help Windows application is crashing on your Windows machine (as shown below) then you may have corrupt settings.     Please follow the steps below on the Windows machines that the crash is occurring within.  Please exit the Live Help Messenger application (if running) and then delete the following directories  Within Windows XP the directories would [...]

If the Live Help Windows application is crashing on your Windows machine (as shown below) then you may have corrupt settings.     Please follow the steps below on the Windows machines that the crash is occurring within.  Please exit the Live Help Messenger application (if running) and then delete the following directories  Within Windows XP the directories would [...]