If you are using the Live Help iPhone app and you are not receiving PUSH alerts then please confirm theat you have PUSH alerts enabled as shown below: Open the iPhone Settings Tap Notifications and turn the Notifications on Then tap the Live Help options Turn on the Badges, Sounds and Alerts options If you [...]

If you are using the Live Help iPhone app and you are not receiving PUSH alerts then please confirm theat you have PUSH alerts enabled as shown below: Open the iPhone Settings Tap Notifications and turn the Notifications on Then tap the Live Help options Turn on the Badges, Sounds and Alerts options If you [...]