If you are still experiencing an error with the Live Help Windows application as show within KB Article – Unexpected Error / Crash the you will need to forward us your error log file so that we can investigate the issue further. Please email us the files or full content of the error log text file [...]

The Live Help Windows application requires the .NET Framework 4.0 to function.  You will need to install this within Windows 7, Windows Vista and Windows XP you may need to install this.  The Live Help Windows application setup should check this is installed for you and download the framework if required. If you have any [...]

If you are still experiencing an error with the Live Help Windows application as show within KB Article – Unexpected Error / Crash the you will need to forward us your error log file so that we can investigate the issue further. Please email us the files or full content of the error log text file [...]

The Live Help Windows application requires the .NET Framework 4.0 to function.  You will need to install this within Windows 7, Windows Vista and Windows XP you may need to install this.  The Live Help Windows application setup should check this is installed for you and download the framework if required. If you have any [...]