If you receive an error similiar to the following when installing Live Help, “Acces Denied for [Username] with Password: YES”, you will need to confirm your database details.  A screenshot of the error is shown below: This error will occur if your username or password is incorrect or if you have not assigned the appropriate [...]

If you receive an error similiar to the following when installing Live Help, “Acces Denied for [Username] with Password: YES”, you will need to confirm your database details.  A screenshot of the error is shown below: This error will occur if your username or password is incorrect or if you have not assigned the appropriate [...]