From within the Live Help Server Software v3.90 and above you are able to create custom templates. The templates are based on the PHP Smarty templating system and allow you to customise the guest chat window to suit your own web site design and layout. Make a copy of either the /livehelp/templates/default/ or /livehelp/templates/whmcs-portal/ folder. [...]

You are able to customise the Live Help chat window to suit your web site design exactly.   An example of an advanced custom Live Help chat window is shown below.  In order to change all aspects of the Live Help chat window you will need to edit PHP and CSS files, i.e. you may need [...]

If you would like to customise the images that are used within Live Help ( for example the Online, Offline, Be Right Back and Away images ) you can do this within the Settings section.  You do not need to edit any HTML code to change the status images. Sign-in to the Live Help Windows application as [...]

From within the Live Help Server Software v3.90 and above you are able to create custom templates. The templates are based on the PHP Smarty templating system and allow you to customise the guest chat window to suit your own web site design and layout. Make a copy of either the /livehelp/templates/default/ or /livehelp/templates/whmcs-portal/ folder. [...]

You are able to customise the Live Help chat window to suit your web site design exactly.   An example of an advanced custom Live Help chat window is shown below.  In order to change all aspects of the Live Help chat window you will need to edit PHP and CSS files, i.e. you may need [...]

If you would like to customise the images that are used within Live Help ( for example the Online, Offline, Be Right Back and Away images ) you can do this within the Settings section.  You do not need to edit any HTML code to change the status images. Sign-in to the Live Help Windows application as [...]