If you are still experiencing an error with the Live Help Windows application as show within KB Article – Unexpected Error / Crash the you will need to forward us your error log file so that we can investigate the issue further. Please email us the files or full content of the error log text file [...]
If the Live Help Windows application is crashing on your Windows machine (as shown below) then you may have corrupt settings. Please follow the steps below on the Windows machines that the crash is occurring within. Please exit the Live Help Messenger application (if running) and then delete the following directories Within Windows XP the directories would [...]
If you are still experiencing an error with the Live Help Windows application as show within KB Article – Unexpected Error / Crash the you will need to forward us your error log file so that we can investigate the issue further. Please email us the files or full content of the error log text file [...]
If the Live Help Windows application is crashing on your Windows machine (as shown below) then you may have corrupt settings. Please follow the steps below on the Windows machines that the crash is occurring within. Please exit the Live Help Messenger application (if running) and then delete the following directories Within Windows XP the directories would [...]
