If you are using the Live Help iPhone app and you are not receiving PUSH alerts then please confirm theat you have PUSH alerts enabled as shown below: Open the iPhone Settings Tap Notifications and turn the Notifications on Then tap the Live Help options Turn on the Badges, Sounds and Alerts options If you [...]
When your operators are using Live Help there are alerts that you receive when a visitor requests a Live Help chat. You can configure sound alerts and popup alerts so your operators do not miss incoming chat requests. You are also able to receive popup alerts and task bar alerts as described below. Popup Alerts Popup alerts will [...]
If you are using the Live Help iPhone app and you are not receiving PUSH alerts then please confirm theat you have PUSH alerts enabled as shown below: Open the iPhone Settings Tap Notifications and turn the Notifications on Then tap the Live Help options Turn on the Badges, Sounds and Alerts options If you [...]
When your operators are using Live Help there are alerts that you receive when a visitor requests a Live Help chat. You can configure sound alerts and popup alerts so your operators do not miss incoming chat requests. You are also able to receive popup alerts and task bar alerts as described below. Popup Alerts Popup alerts will [...]
