In order for your potential customers to find your online status, you will need to add the HTML code to your web site’s pages. There are three simple steps to ensure Live Help will run correctly on your web pages. If you use Joomla or WordPress then you can install the Joomla module or WordPress plugin to automatically add the HTML code

Step 1.

In order for your customers to request a VoIP / Skype telephone callback, you will need to add the Live Help Callback HTML code to your web site’s pages. There are three simple steps to ensure Live Help will run correctly on your web pages.

Please note: These first steps are the same steps that are required for the regular Live Help button. Only step three is required if you have already placed step one and two on your web site.


<!-- stardevelop.com Live Help International Copyright - All Rights Reserved //-->
<!-- BEGIN stardevelop.com Live Help Messenger Code - Copyright - NOT PERMITTED TO MODIFY COPYRIGHT LINE / LINK //-->
<script type="text/JavaScript" src="/livehelp/scripts/jquery-latest.js"></script>
<script type="text/javascript">
<!--
    var LiveHelpSettings = {};
    LiveHelpSettings.server = 'www.example.com';
    LiveHelpSettings.embedded = true;
    (function(d, $, undefined) {
        $(window).ready(function() {
            // JavaScript
            var LiveHelp = d.createElement('script'); LiveHelp.type = 'text/javascript'; LiveHelp.async = true;
            LiveHelp.src = ('https:' == d.location.protocol ? 'https://' : 'http://') + LiveHelpSettings.server + '/livehelp/scripts/jquery.livehelp.js';
            var s = d.getElementsByTagName('script')[0];
            s.parentNode.insertBefore(LiveHelp, s);
        });
    })(document, jQuery);
-->
</script>
<!-- END stardevelop.com Live Help Messenger Code - Copyright - NOT PERMITTED TO MODIFY COPYRIGHT LINE / LINK //-->

Step 2.

The following lines need to be added where you wish to display the VoIP / Skype Call Back button (you may display many Live Help status buttons on a single page):

<!-- stardevelop.com Live Help International Copyright - All Rights Reserved //-->
<a href="#" class="LiveHelpCallButton"><img src="/livehelp/include/status.php?CALLBACK" id="LiveHelpStatus" name="LiveHelpStatus" class="LiveHelpStatus" border="0" alt="Live Help" /></a>
<!-- END Live Help HTML Code - NOT PERMITTED TO MODIFY IMAGE MAP/CODE/LINKS //-->

Example (Status Button Code – Step 2):

Live Help

Related articles:

  1. WHMCS VoIP Call Back HTML Code
  2. Department jQuery HTML Code
  3. Server Software Installation Instructions
  4. WHMCS Module Installation
  5. Blank Live Help Chat Window Issue