VoIP / Skype Call Back HTML Code
In order for your potential customers to find your online status, you will need to add the HTML code to your web site’s pages. There are three simple steps to ensure Live Help will run correctly on your web pages. If you use Joomla or WordPress then you can install the Joomla module or WordPress plugin to automatically add the HTML code
Step 1.
In order for your customers to request a VoIP / Skype telephone callback, you will need to add the Live Help Callback HTML code to your web site’s pages. There are three simple steps to ensure Live Help will run correctly on your web pages.
Please note: These first steps are the same steps that are required for the regular Live Help button. Only step three is required if you have already placed step one and two on your web site.
<!-- stardevelop.com Live Help International Copyright - All Rights Reserved //-->
<!-- BEGIN Live Help Code - NOT PERMITTED TO MODIFY IMAGE MAP/CODE/LINKS //-->
<script language="JavaScript" type="text/JavaScript" src="/livehelp/include/javascript.php"></script>
<!-- END Live Help HTML Code - NOT PERMITTED TO MODIFY IMAGE MAP/CODE/LINKS //-->Step 2.
The following lines should be added on each page between your documents <body> tags (this should be added once per page):
<!-- stardevelop.com Live Help International Copyright - All Rights Reserved //-->
<!-- BEGIN Live Help Code - Copyright - NOT PERMITTED TO MODIFY IMAGE MAP/CODE/LINKS //-->
<div id="floatLayer" style="position:absolute; left:10px; top:10px; visibility:hidden; z-index:5000;">
<map name="LiveHelpInitiateChatMap" id="LiveHelpInitiateChatMap">
<area shape="rect" coords="50,210,212,223" href="http://livehelp.stardevelop.com" alt="stardevelop.com Live Help"/>
<area shape="rect" coords="113,183,197,206" href="#" onclick="openLiveHelp();acceptInitiateChat();return false;" alt="Accept"/>
<area shape="rect" coords="206,183,285,206" href="#" onclick="declineInitiateChat();return false;" alt="Decline"/>
<area shape="rect" coords="263,86,301,104" href="#" onclick="declineInitiateChat();return false;" alt="Close"/></map>
<div id="InitiateText" style="position:relative; left:30px; top:145px; width:275px; height:35px; z-index:5001; text-align:center; font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 14px; font-weight: bold;">Do you have any questions that I can help you with?</div>
<img src="/livehelp/locale/en/images/InitateChat.gif" alt="stardevelop.com Live Help" width="323" height="229" usemap="#LiveHelpInitiateChatMap"/></div>
<!-- END stardevelop.com Live Help Messenger Code - Copyright - NOT PERMITTED TO MODIFY IMAGE MAP/CODE/LINKS //-->Step 3.
The following lines need to be added where you wish to display the VoIP / Skype Call Back button (you may display many Live Help status buttons on a single page):
<!-- stardevelop.com Live Help International Copyright - All Rights Reserved //-->
<!-- BEGIN Live Help HTML Code - NOT PERMITTED TO MODIFY IMAGE MAP/CODE/LINKS //-->
<a href="/livehelp/index.php" onclick="openLiveHelp('', 'call.php'); return false">
<img src="/livehelp/include/status.php" id="LiveHelpCallBack" alt="Live Help" />
</a><!-- END Live Help HTML Code - NOT PERMITTED TO MODIFY IMAGE MAP/CODE/LINKS //-->Please note: The above third step is optional and should only be added to web pages that you wish to display the Live Help button.
Example (Status Button Code – Step 3):
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