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Home > Live Help Features

Live Help Messenger Features

Live Help Messenger requires PHP and MySQL and can be installed within Windows or Unix web servers. Using our Live Help software you can enable your web site to provide 24/7 real-time support service for your customers, and increase your companies revenue.

The Live Help Messenger application allows your employees to easily chat with your web site visitors though a familiar Instant Messenger interface, rather than using a web-based administration.

Live Help Messenger Application - Latest Live Support Windows application

Live Help operators can easily accept Live Help chat requests with your online browsing visitors. Additionally, customers can be transferred between operators for different customer service needs. Our MySQL, PHP-based Live Help includes an extensive feature list which are described below:

Live Help Messenger Features

Live Help - MySQL, PHP Live Help Solution
MySQL, PHP Live Help Solution
Live Help - MySQL, PHP Live Help Solution
Leave Offline Messages
Live Help - MySQL, PHP Live Help Solution
UTF-8 Language Pack Support
Live Help - MySQL, PHP Live Help Solution
Offline Message Security Code
Live Help - MySQL, PHP Live Help Solution
Easily Accept Live Help Requests
Live Help - MySQL, PHP Live Help Solution
Simple Installation
Live Help - MySQL, PHP Live Help Solution
Exclusive Instant Messenger Design
Live Help - MySQL, PHP Live Help Solution
Transfer Chats
Live Help - MySQL, PHP Live Help Solution
Online/Offline/Be Right Back Status'
Live Help - MySQL, PHP Live Help Solution
Guest Rating of Live Help Support
Live Help - MySQL, PHP Live Help Solution
Send Pre-typed Responses
Live Help - MySQL, PHP Live Help Solution
Live Help Messenger Desktop Application
Live Help - MySQL, PHP Live Help Solution
Send Links / Images / JavaScript
Live Help - MySQL, PHP Live Help Solution
Pending User Request Popups#
Live Help - MySQL, PHP Live Help Solution
Unlimited Operators
Live Help - MySQL, PHP Live Help Solution
Browsing User Request Popups#
Live Help - MySQL, PHP Live Help Solution
Multiple Chat Windows# New Live Help Feature
Live Help - MySQL, PHP Live Help Solution
Login as Hidden Operator#New Live Help Feature
Live Help - MySQL, PHP Live Help Solution
Sound Alerts#New Live Help Feature
Live Help - MySQL, PHP Live Help Solution
Operator to Operator Chats#New Live Help Feature
Live Help - MySQL, PHP Live Help Solution
Unlimited Departments
Live Help - MySQL, PHP Live Help Solution
Customize Images
Live Help - MySQL, PHP Live Help Solution
Multiple Department Operators
Live Help - MySQL, PHP Live Help Solution
Popup-Friendly Initiate Chat
Live Help - MySQL, PHP Live Help Solution
Visitor Statistics / Time Online
Live Help - MySQL, PHP Live Help Solution
PHP, MySQL Database Driven
Live Help - MySQL, PHP Live Help Solution
Visitor Footprints / Path
Live Help - MySQL, PHP Live Help Solution
Typing Status Alerts
Live Help - MySQL, PHP Live Help Solution
Visitor Referrer Information
Live Help - MySQL, PHP Live Help Solution
View Operator Online/Offline Status'
Live Help - MySQL, PHP Live Help Solution
PUSH Links / URL's
Live Help - MySQL, PHP Live Help Solution
Live Help Server Software Upgrades
Live Help - MySQL, PHP Live Help Solution
IP-Country Detection
Live Help - MySQL, PHP Live Help Solution
No Monthly / Subscription Fees
Live Help - MySQL, PHP Live Help Solution
Customise Logos / Status Images
 
Live Help - MySQL, PHP Live Help Solution
Print Chat Transcripts
   
Live Help - MySQL, PHP Live Help Solution
Auto Save / Logged Transcripts
   
Live Help - MySQL, PHP Live Help Solution
View Daily Transcript History#New Live Help Feature
   
Live Help - MySQL, PHP Live Help Solution
Settings / Logo Management
   
Live Help - MySQL, PHP Live Help Solution
Real-time Support Statistics
   

Start asking your web site visitors if they require assistance.

Live Help allows your sales and technical support operators to ask questions to your site visitors such as, if they are enjoying their visit or if they are experiencing any issues with your shopping cart. Using our popup friendly technology you are able to increase your product and service sales and overall customer satisfaction.

Live Help - Initiate Popup-Friendly, Live! Sales/Support sessions with your visitors.

We develop our Live Help software solution taking into consideration feedback and feature requests that we receive from our clients. We consider all customer requests for future Live Help releases. This allows us to provide software that is completely useful and contains features that apply to your business needs and requirements.

Live Help is extremely easy to install on your own web server, all you require is PHP and a MySQL database. Our simple installation makes the Live Help installation a breeze. If you do experience any trouble with the Live Help installation then we will be most happy to assist you or your IT Administrator.

.NET Connected Application / Certified for Windows Vista

Our Live Help Messenger Windows application is developed using the Microsoft .NET Framework and provides your Live Help operators with an easy to use application. The Live Help Messenger application is included with the single domain and multiple domain licenses.

 

The Live Help Messenger Windows application is now officially Certified for Windows Vista. The Live Help Messenger application is fully compatible with Windows Vista, Microsoft's newest Windows release that introduces dramatic improvements for business.

[ More Information ]

Certified for Windows Vista

No Monthly / Subscription Fees

Our Live Help software is installed on your own web server, there is no monthly or subscription fees with our Live Help software. In addition to this, both of our Live Help software licenses include upgrades to the Live Help Server Software. We also provide minor upgrades to the Live Help Messenger Windows application. Additional fees may apply in the future for major updates to the Live Help Messenger Windows application - we have never charged for an update yet however.

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International Copyright © 2003-2008 stardevelop.com All Rights Reserved
Stardevelop Pty Ltd - ABN 53 078 264 731

Live Help Web Application: 3.30 Rev. 1
Live Help Messenger Application: 3.0.1

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