Live Help HTML Code - VoIP / Skype Callback
In order for your potential customers to request a VoIP / Skype telephone callback, you will need to add the Live Help Callback HTML code to your web site's pages. There are three simple steps to ensure Live Help will run correctly on your web pages.
Please note: These first steps are the same steps that are required for the regular Live Help button. Onlyu step three is required if you have alreday placed these on your web site.
Step 1. The following lines should be added on each page after your <title> tag and just before your </head> tag (this should be added once per page):
<!-- stardevelop.com Live Help International Copyright - All Rights Reserved //-->
<!-- BEGIN Live Help Code - NOT PERMITTED TO MODIFY IMAGE MAP/CODE/LINKS //-->
<script language="JavaScript" type="text/JavaScript" src="/livehelp/include/javascript.php"></script>
<!-- END Live Help HTML Code - NOT PERMITTED TO MODIFY IMAGE MAP/CODE/LINKS //-->
Step 2. The following lines should be added on each page between your documents <body> tags (this should be added once per page):
<!-- stardevelop.com Live Help International Copyright - All Rights Reserved //-->
<!-- BEGIN Live Help Code - Copyright - NOT PERMITTED TO MODIFY IMAGE MAP/CODE/LINKS //-->
<div id="floatLayer" align="left" style="position:absolute; left:10px; top:10px; visibility:hidden; z-index:5000;"><map name="LiveHelpInitiateChatMap" id="LiveHelpInitiateChatMap"><area shape="rect" coords="50,210,212,223" href="http://livehelp.stardevelop.com" target="_blank" alt="stardevelop.com Live Help"/><area shape="rect" coords="113,183,197,206" href="#" onclick="openLiveHelp();acceptInitiateChat();return false;" alt="Accept"/><area shape="rect" coords="206,183,285,206" href="#" onclick="declineInitiateChat();return false;" alt="Decline"/>
<area shape="rect" coords="263,86,301,104" href="#" onclick="declineInitiateChat();return false;" alt="Close"/></map>
<div id="InitiateText" align="center" style="position:relative; left:30px; top:145px; width:275px; height:35px; z-index:5001; text-align:center; font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 14px; font-weight: bold;">Do you have any questions that I can help you with?</div><img src="/livehelp/locale/en/images/InitateChat.gif" alt="stardevelop.com Live Help" width="323" height="229" border="0" usemap="#LiveHelpInitiateChatMap"/></div>
<!-- END stardevelop.com Live Help Messenger Code - Copyright - NOT PERMITTED TO MODIFY IMAGE MAP/CODE/LINKS //-->
Step 3. The following lines need to be added where you wish to display the Live Help VoIP / Skype callback button:
<!-- stardevelop.com Live Help International Copyright - All Rights Reserved //-->
<!-- BEGIN Live Help HTML Code - NOT PERMITTED TO MODIFY IMAGE MAP/CODE/LINKS //-->
<a href="#" onclick="openLiveHelp('', 'call.php'); return false"><img src="/livehelp/include/status.php?CALLBACK=1" id="LiveHelpCallback" style="border:none;" alt="Live Help"/></a>
<!-- END Live Help HTML Code - NOT PERMITTED TO MODIFY IMAGE MAP/CODE/LINKS //-->
Example (Callback Button Code - Step 3 - Example Only):
Do you have any questions that I can help you with?
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